The questions owners ask us, answered plainly.

We help business owners catch every customer. People find you when they ask ChatGPT or Google. Every message gets a reply. Bookings, customers and follow-ups sit in one place. And everything we set up is in your name.

Our office is in Melaka. Everything is done online, over WhatsApp, video call and screen sharing, so we work with owners anywhere in Malaysia. Calls are in English or Chinese.

Kelvin Loh, who runs his own gym in Melaka and Seremban. He ran it on rented tools for years before building his own system. Our engineering team builds the work, under our name and our responsibility.

Owners whose customers find them, ask questions and then book or buy: clinics, gyms and studios, professional firms, factories, hotels, shops and home installers. If that sounds like you, we can help.

A website that ChatGPT and Google recommend when customers ask. More and more people ask an AI "where can I find a good dentist near me" instead of scrolling through links. An AEO website is set up so the AI understands who you are and sends those people to you.

To your customers it looks like a proper, good website. The difference is underneath: it is set up so AI search can read it, trust it and recommend you when someone asks.

Nobody honest can promise that. What we promise is a website the AI can read and trust. Over 90 days we check what the AI says about you and send you a written report. Where you end up also depends on your reviews and your competitors.

Your website goes live in week 4. We keep working on it for 90 days from the start, adding answers to the questions your customers ask and checking what the AI says about you. The first 3 months of care after handover are included.

Sometimes we can work with what you have. Often a website rented from a website builder cannot be set up the way AI needs, and starting fresh in your own name is simpler. We tell you which it is on the first call.

Yes. Each language is written properly by people, not machine translated, so it reads naturally to your customers. Whether you need both depends on who your customers are.

One place to run bookings, customers and follow-ups. It takes over the spreadsheets, notebooks and chat threads that hold the business together today, so the work stops living in your head.

The full AEO website, plus one place to run the business with up to 3 features you need most, such as bookings, customer records, reviews or invoices. One fixed price, agreed in writing. You can add more features later.

Start with whatever loses you the most customers or time today. For many service businesses that is bookings and customer records. For factories it is often quotations and orders. On the first call we walk through your week together and suggest three.

That is what we design for. We start from how your team already works, and each screen shows only what that person needs. If a staff member cannot understand a screen in a few seconds, we change it.

Every chat in one inbox, so no customer is left without a reply. WhatsApp, Instagram, Facebook Messenger, Telegram, email and your website chat all arrive in one place. Your whole team works from one WhatsApp number, and you can see which customer is waiting. We set it up and teach your team.

It is a monthly plan for each person on your team, with three plans to choose from. Most teams are well served by the middle plan. Tell us how many people will use it and we will work out the total for you.

Not always. The Business OS already keeps your customer records and follow-ups. Kommo fits best when most of your selling happens in chats, across several apps and several staff. We tell you which one you need.

Your team already uses AI. We make it safe, tidy and actually useful. Often everyone uses it their own way, nobody knows who can see what, and AI answers get mixed into company records. We check first, then set it up properly, all online.

We look at how your team uses AI today and write you a report: what is risky, what is wasted and what is missing. The report shows you the problems. Fixing them is a separate job with its own fixed price.

We quote after the check, because it depends on how many people and computers are involved. You get a fixed price in writing before any setup starts.

Every project has one fixed price, agreed in writing before we start, so you know the full amount before you commit. We work it out after a short call about your business. Message us on WhatsApp or read how we price.

You do. Everything is set up in your name: the website, your website address and the accounts. It is yours, all of it. If you ever stop working with us, it keeps running.

Only the monthly care, and only if you want it. We keep the website running and looked after, keep it safe and make a few small changes each month. The first 3 months are included. You can stop any time with 30 days notice and keep everything.

Some things are paid to others at cost, such as your website address, card payment fees or advertising. We list them in your written plan. Anything you add halfway is priced before we build it. The fixed price in your plan is the price.

You get a written plan with a fixed price and the payment stages. We start when the first payment comes in, and the 90 days are counted from that day.

A real person replies within one working day. We set up a 20 minute call to hear what your business does and what is slowing it down. Then you get a written plan with a fixed price, and you decide in your own time. Send an enquiry or chat with us on WhatsApp.

Mostly in the first two weeks: a short set of questions about your business, and your first photos and materials. After that you check progress and say yes to the pages before they go live. Those two things are what keep the launch on time.

Yes. You get your own project page that shows each stage, what is done and what is waiting on you. You never have to chase us for an update.

Small changes are part of the monthly care, a few each month. Bigger changes or new features get their own fixed price. And because it is all yours, you are free to change it any way you like.

Yes. Accountants, company secretaries, business coaches, branding agencies and IT suppliers often send owners our way, because we help the same people. Message us and we will explain how it works.